All seating is reserved. Patrons select their seats and purchase online; purchase early for best seat selection. Advance online ticketing closes at 11:00am Sunday, concert day. Phone sales are not available.

The Bach provides an intimate venue, which offers an excellent concert experience from any seat.  That said, personal preferences come into play.  Some like to be up close, others find it more enjoyable to sit a few rows back. Most of our seats are chairs. However, check the seat notes when purchasing.  Seating for the bar and last row of the main floor is on barstools (no backs). There are 2 tables in the West concert room solarium area, near the windows overlooking the Pacific Ocean.  When purchasing fewer than 3 seats at a table, others will share the table. Most mezzanine seats are carpeted benches.  Stadium chairs with backs are available to borrow on a first-come, first-served basis.  Alternatively, you may bring your own stadium chair or cushion.

If you’re unable to ticket online, email us at customerservice@bachddsoc.org. Include your name, request, any seating preference, and payment information including expiration date and CVV. Better yet, sign into your account and scroll down to add your credit card.

In order to minimize our operating costs and keep the music coming, we are unable to provide phone service hours at this time. Email is the best way to provide us with your ticketing request. If you must speak by phone, leave a call back number with available times.

Yes, and we offer student pricing for ages 25 and under with student id.

Please choose your seating location carefully to respect the concert experience for all. We recommend the bench seating in the Mezzanine. The main concert floor may be suitable for attentive teens but is not appropriate for pre-teens or younger children. Adults bringing young children should sit near an exit, either in the rear Mezzanine area or in the West room (back row or solarium). Exit the concert room when the children become restless. Live stage music is streamed into the living room area so adults could still enjoy the show while supervising the children. 

Exchanges: Members may exchange tickets for another concert or request account credit with a minimum 48 hours’ notice; limits apply. Email members@bachddsoc.org to request an exchange or account credit.  

Donations: Any patron may donate tickets up to the time of the concert. Email customerservice@bachddsoc.org to donate. We appreciate advance notification so that we can make the seats available to another patron. Your revised confirmation is your receipt for tax purposes. 

Sharing: Any patron may give or sell their tickets to a friend. To ensure that we have your friends on our door list, email us at customerservice@bachddsoc.org, preferably with 24 hours’ notice. Your friends will give your name at the door, so that staff can locate the tickets. No selling tickets on the premises.  

Streaming: If we are live streaming the concert from the Bach, you may request us to convert your ticket(s) to streaming passes.  Please provide 48 hours’ notice to guarantee a live stream pass. You may request later but we may not be able to accommodate you. You will receive an email with a secure link to view the concert. 

Refunds: Tickets are non-refundable including if you or one of your guests has COVID-19. For rescheduled concerts, tickets will be honored on the new date. For cancelled concerts, tickets will be refunded in the original form of payment less $10 to cover the ticket fee and administrative costs. In other rare circumstances where we refund a ticket, we will retain $5 per ticket to help cover our costs. 

Your patron account exists on our online ticketing platform. Access the My Account button located in the banner at the top of the Bach home page at bachddsoc.org.

We store your name, address, email, and telephone number. The account contains all your purchases, including Memberships, Tickets, and Donations. Save all emailed membership and donation confirmations for your tax records.

We recommend saving your payment information for faster checkout in the future.  Note, this credit card information is NOT stored on Bach or the ticketing company servers.  If you choose to save your card information, our payment processor would reference your most recent transaction and use that same card. If that card is no longer valid, you would be prompted to enter a current card. For added security, the CVV from the back of your card is required. 

Members using Concierge ticketing are required to save a card in their account, and they must update their card when the expiration date passes or they change cards. Anyone wanting faster checkout should save their card.  And members or patrons who might need staff support with purchases are advised to save their card as well.  That way, staff can charge the card on file without requesting your credit card information via email.

The Username is your email address; the PW is whatever password you set.  Note that if a 2^nd person and 2^nd email have been added to the account, that 2^nd email is NOT a valid credential.  Only the primary email is recognized to sign into the account.

On your PC go to our website and click My Account which is located in the banner at the top. On your cell phone click on the 3 bars and click on My Account at the bottom of the list. Then click “Reset Password.” You’ll be prompted for your email address. If you have multiple email addresses, enter the address at which you receive Bach emails, then go to that email inbox. Click the link provided to reset the password. If you do not receive the reset email, check your spam. If you ever forget your password, you may reset it anytime by following the steps above. Additionally, you may request a reset password link from us at customerservice@bachddsoc.org.

On your PC go to our website and click My Account which is located in the banner at the top. On your cell phone click on the 3 bars and click on My Account at the bottom of the list. Log in with your email address and the password you set. Remember, a 2^nd email address would not be a valid credential, it must be the primary email address.

You’ll need an account prior to purchasing a Membership or Tickets. Signing into your account is the best way to view your purchases and manage your tickets and saves time down the road.

Contact us for assistance at customerservice@bachddsoc.org noting your old email and the email to which you would like it changed. We will edit your account.

Email customerservice@bachddsoc.org. We can answer any questions and/or generate the reset password link for you.

2:00 Upper deck opens for concert attendees

3:30 Venue opens (Bar, and Concert room)

4:30 Music begins (2 sets with Intermission)

7:00 Music ends (approximate)

Generally, there is no food served at the venue. If we are able to start a food service again, we will notify you in the email we send on the day of the concert.

Our bartender offers wine by the glass, beer, water, and other soft drinks.  Service begins at 3:30 and continues through Intermission.  Pricing varies, cash only.  The bartender may serve only to concert attendees and looks for wristbands.  Please check in for the concert prior to visiting the bar.

There is no drink minimum.

Not at this time. Patrons are welcome to bring their own.

The Ebb Tide Café is no longer operating in the Douglas Beach House.

Yes! The Bach welcomes personal sized coolers and bags.  Indoor options upstairs and outdoor options both upstairs and at street level are available to enjoy your picnic.

The Bach provides tables and lounge areas outside the concert room to enjoy your food and beverages.  We do permit water or a glass of wine while enjoying the concert. No food inside the concert room.

No. Our common spaces cannot accommodate extra chairs. We must leave walking paths clear for the safety of all. 

Advance online ticket sales close 11:00am on concert day (Sunday). If the show is not sold-out, a limited number of tickets may be purchased at the door. First come first served. Cash or credit card. Please check concert status online after 11:00am or email us at customerservice@bachddsoc.org to find out about availability, although after noon on Sunday expect a slow response. Phone sales are not available at this time. Please plan ahead and buy tickets online before the day of the concert.

There is a small lot behind the venue. When that fills, use street parking in the neighborhood. Please observe all signs and do not block any neighbor’s driveway. There is no charge to park.

Traffic varies throughout the year, depending on special events, weather, and accidents/road closures. Mirada road has been designated as one-way traffic flowing north due to erosion. Therefore, you can only get to the Bach by taking Medio Avenue from Hwy1. Check your traffic apps and allow plenty of time for unexpected delays and parking.  We always recommend arriving on the coast earlier in the day to ensure that you’ll be parked and seated by 4:25 pm. Late arrivals will be asked to wait in our lobby/solarium area until there’s a break in the music.

A livestream concert is a live performance that is broadcast in real time over the internet, allowing you to watch and listen from anywhere using a phone, computer, or smart TV. Instead of being physically present at a venue, you tune in through a website or streaming platform and experience the concert as it happens.

Livestream concerts feature multiple camera angles and professional audio. A ticket is required to view the livestream and replay access is available until midnight the Tuesday following the performance.

Each ticket is unique to a single device.  A couple watching together on their smart TV or a large computer screen would require just 1 ticket. Couples watching separately on individual devices would require 2 tickets.

Find the event on the Calendar page of the Bach website (bachddsoc.org/calendar) and click on “Buy Now”. The title of the event will include “Livestream” in it. Select the number of passes you’ll need. At some point you’ll be prompted to sign into your account; Username is your email address, and password is whatever you set. Click “password reset” to reset your password. Verify your personal information and complete your purchase. Check to see if you’ve received an email confirmation and save it until the show. You will need the link in the confirmation to access the livestream. As always, that confirmation is generated as your order is completed.  (Check spam folders if you don’t receive the confirmation in your inbox.) Email customerservice@bachddsoc.org with any questions.

There are a few options here. One option is to enter your friend’s name and email address at the end of the purchase. Another option is to “Send to Friend” from the confirmation.  This could be done at any time, however, be aware that once accepted by the friend, that ticket is locked.  We suggest setting a reminder to “Send to Friend” on the morning of the performance.  That way, it’s more certain that the friend will attend.  Also, if the transfer is completed that morning, the friend will receive our Tips and Reminders email with a personal link.

Once sent to a friend, the ticket is locked and may not be sent to another person.  At that point, the only option would be to forward your entire ticket confirmation to a new friend. Ensure that the new friend clicks the link that was assigned to your first friend.  When 2 people click the same link, only the 1st clicker gets in.

Yes! Members may claim 1-2 complimentary live stream passes for each event. Enter your Membership/Subscription code in the box, and the ticket price should adjust to $0. (Members who wish to support the Bach may pay full price by NOT entering the Membership/Subscription code.) Email members@bachddsoc.org with any questions.

Yes! As with live events, your e-tickets are contained in your purchase confirmation and livestream link. Save all confirmations until the event is over. If misplaced, confirmations may be retrieved from your member account.

For a live streamed event, no printing is required. You simply need to click the livestream link in the ticket confirmation to access the livestream on concert day.

The link is contained in your purchase confirmation; the Bach does not send a separate link. However, we will send a Tips and Reminders email on the afternoon of the show. There will be another personal link inside that email. If you have sent any of your tickets to friends, they will also receive that Tips and Reminders email with their own personal link.

Open your confirmation email. Click View Tickets and then click WATCH VIDEO. Each link is unique for a single device.  Start from the device on which you’ll watch the concert; you will not be able to switch to a new device once the link has been clicked. Or, click in from the Tips and Reminders email you receive a couple of hours prior to the concert.

Watch for the Tips and Reminders email 1-2 hours before the show. That email will contain a reminder about the show, tips for best concert experience, and a personal link in the event that your confirmation has been misplaced. We recommend rebooting your system just before a live stream, to clear your cache, cookies, and anything else that may interfere with the streaming experience. When you click in before the stream starts, you will see a picture of the artist(s). Once the stream begins, that picture will be replaced by a video.  (If you see a still picture with 4 rotating dots in the center, refresh your browser.) Streams typically start at 4:15pm for the 4:30pm show. It may be a few minutes later, don’t panic. Join the stream before 4:30pm to check your system and sound. It is suggested that you log on at least 15 minutes early to check that the audio is working prior to the start of the concert. If any issues are incurred, email customerservice@bachddsoc.org prior to the beginning of the concert.

Many patrons enjoy the concert on their Smart TV, connected to their sound system. Two possible TV options are to start from a browser on your TV or from a laptop connected to the Smart TV with an HDMI cable. Casting from an iPad is not recommended at this time, as it may not be possible to achieve full screen mode. Concerts may also be enjoyed from a desktop or laptop computer, an iPad, tablet, or even a smart phone.

Apple: Safari
Windows: Edge or Chrome
Android: Chrome

Ensure that your system has the sound turned on (not muted). On a computer, hover over the lower right corner of the video. Look for the volume bars. Slide until some of the bars are red (all gray=no sound).  On mobile devices, it may be a matter of clicking the bell to unmute.

When joining the chat, type your name in the left box and your message in the bigger box on the right.  Connect with other viewers, comment, and/or request help.

Ask email customerservice@bachddsoc.org.  It is suggested that you log on at least 15 minutes early to check that the audio is working prior to the start of the concert. If any issues are incurred, email customerservice@bachddsoc.org prior to the beginning of the concert.

Join the Bach from our website with a credit card. Patrons must sign into their account with email and password prior to purchase. Click “I don’t know my password” to reset your password. If you see a box with Membership/Subscription number and APPLY, ignore that during membership purchase. Enter your credit card date as MM/YY and be sure to check the box “I Agree to the Terms & Conditions” in the lower left.

Yes! Send a personal check or direct a check from your IRA or charitable trust. Please enclose a note and/or email members@bachddsoc.org with your intent that the check be applied to a membership, and we will process your membership once the check is received. Checks are normally processed within 2 weeks; allow a longer timeframe during vacation and holiday periods between concert series. Mail to: Bach Dancing & Dynamite Society, PO Box 302, El Granada, 94018.

Higher membership level(s) have capacity constraints and may be available only for renewals by members currently at that level. 

Concierge ticketing is available at the Master level. Concierge members may submit a Profile form to indicate their seating preferences or take their chances with our selections. Concierge members are required to save a valid credit card in their account. Watch for an email prior to each Early Access window and submit your ticket request promptly. Based on these requests, Bach staff assign seats and runs ticket orders through back office. For best seating, meet all Early Access Concierge dates. At other times, requests are accepted via email and ticketed as soon as possible once received.

Members purchase from our website using a credit card. When signed into your account, most of your information will already be populated. There is also an option to save your credit card information for future purchases. That information would be saved on the secure payment gateway, not on the Bach or ticketing company servers.

Check the box during online ticketing to save your payment information. Payment information would be encoded on the secure payment gateway, not on the Bach or ticketing company servers. After an initial purchase, subsequent purchases would be charged to the most recent card used. Alternatively, sign into your account and scroll down to add a card without making a purchase.

In the Cart just below your order total, locate the box outlined in red that says “Membership/Subscription code (optional)” and enter your membership code in the box and click APPLY. Note that the Membership/Subscription code changes annually and is typically 6 numbers followed by 4 letters. It is listed on your membership purchase confirmation. If that email confirmation is not handy, sign into your account to look it up. The ticketing operation fees will be deducted for the first 4 tickets purchased to each concert.

Once the Member Early Access begins for all members, choose concert, click BUY NOW, and enter your Membership Code in the red box that says “ENTER MEMBERSHIP CODE.” That box will be near the top of your screen, below the shopping cart icon. 

Jazz Devotees will receive an email with a Group Code that will allow them access earlier than Jazz Fans. They will enter the Group Code in the grey box that says “ENTER GROUP CODE”. That box will be near the top of the screen. Jazz Devotees can then also enter their Membership Code as outlined above for all members or later during checkout.  If you do not receive that instruction email (or if you are a Devotee, did not receive the email with the Group Code), check your spam folders and then email us at members@bachddsoc.org.

Yes! Once you’ve purchased the membership, locate your Membership code and follow the directions above. If you are a Devotee, email us immediately at members@bachddsoc.org to receive the Group Code. If you need help, email us at members@bachddsoc.org.

Mid-year around January we may offer a discounted membership for the remainder of the membership year which ends July 31 offering reduced guest ticket benefits. All other benefits remain the same.

Are there any other special membership offers?

Yes. Early-bird memberships are offered in March prior to the Summer Series sale. New memberships purchased March through July can participate in membership benefits for the Summer Series and are valid through July 31 of the following year, offering benefits for 5 concert series.

Bach memberships do not include concert tickets. 

Absolutely! During Early Access, members may purchase 4 tickets to every concert, 2 member tickets and 2 guest tickets. Guest ticket limits apply, see the membership program for details at bachddsoc.org/membership. 

Members (and all others) may purchase unlimited tickets during All Access. Seats adjacent to the Early Access tickets previously purchased may no longer be available during All Access.

Bach concerts are open to the public.  Membership support is greatly appreciated and helps keep the music coming but is not required.

Yes! A membership can either be purchased on your account as gift or you can purchase a Gift Card for your friend to use toward a membership (see Gift Cards below). To purchase a membership as a gift, simply click the GIVE AS GIFT button on the Membership donation page bachddsoc.org/membership/bach-membership.

Digital gift cards are available for purchase in various denominations on the Bach website at bachddsoc.org/gift-cards or by going to the Concerts menu and selecting Gift Cards.

On the Bach website navigate to CONCERTS and select GIFT CARDS or go to bachddsoc.org/gift-cards.

In the quantity drop-down box select the denomination you would like on the gift card. Click the + sign next to the denomination drop-down box to add the gift card to your shopping cart. Then click the red CONTINUE button in the lower right corner.

Add a donation or skip by clicking No Thanks or the X in upper right corner. Click the red COMPLETE PURCHASE/DONATION NOW button to move to the payment screen.

If not already signed into your account, sign in or CREATE A NEW ACCOUNT.

You must agree to the terms and conditions of purchase by clicking the box next to I Agree to the Terms & Conditions. Then click the red CONTINUE button in the lower right corner.

Enter your credit card details and then click the red COMPLETE PURCHASE/DONATION NOW button to move to the payment screen.

Once the purchase is complete, you can personalize the Gift Card by entering the recipient’s name. Then you can print or save the Gift Card as a .pdf to send or give to the recipient.

Once the purchase is complete, you can personalize the Gift Card by entering the recipient’s name. Then you can print or save the Gift Card as a .pdf to send or give to the recipient.

The recipient will purchase tickets as usual on the Bach website. On the Payment screen, select Gift Card, enter the Gift Card number and click Apply.

No, the gift card can be used in separate purchases. Any amount unused will remain on the Gift Card until it is completely spent. If the Gift Card amount is less than the cart total, a credit card can be used for the balance.

If the Gift Card amount is less than the cart total, a credit card can be used for the balance.

No. Gift Cards sales are final. No exchanges, refunds or returns.